Covid Safety Measures

 
 
FACE COVERINGS
 
In England, Face Coverings remain mandatory, unless exempt or when eating and drinking. As of Thursday 27th January, when restrictions are relaxed, this will no longer be mandatory but we will continue to have the clear Perspex safety screens in place. 
 
In Wales and Scotland, all cinema and theatre patrons must wear Face Coverings, unless exempt. Face Coverings can be removed for eating and drinking. Our team will be wearing face coverings and all areas will continue to have the clear Perspex safety screens in place.


 
SOCIAL SPACING & TABLE SERVICE
 
In England and Scotland there are currently no mandated rules for social distancing or table service. 
 
In Wales the 2 metre social distancing rule will be in place, along with the 'rule of six' which means that no booking can exceed 6 people until Thursday 27th January. In the auditoria, 2 metres will be automatically blocked out around all bookings to ensure 2 metre distance is maintained between groups. As of Friday 28th January, when restrictions are relaxed, the 2 metre distancing rule and the 'rule of six' rule will no longer be in place.
 


 
EXTRA CLEANING
 
We are still conducting our extensive hygiene regime, and we will continue to conduct regular and thorough surface cleaning to all public areas, as well as enhanced cleaning between performances and restaurant sittings. Sanitising stations remain around the venue, we encourage patrons to use these.
 


 
CONTACT TRACING & COVID PASSES
 
In Engalnd we will continue to display the NHS Track and Trace posters and encourage customers to manually check-in when they arrive should they chose to do so, although it will no longer be mandatory for us to collect or for you to leave details. Proof of a negative test or Covid Pass are not required in England. 
 
In Scotland patrons must check-in with Test And Protect (or leave written details) at hospitality, but not in Leisure. So we will require this to be actioned by all patrons who dine with us in the restaurant, or having a drink in the bar. Proof of a negative test or Covid Pass are not required in Scotland. 
 
In Wales all patrons over 18 years must provide Covid Pass or Negative Lateral Flow Test in order to enter the auditorium. There are no medical exemptions to this and these restrictions only apply to the auditorium. There are no restrictions in our foyer/bar/counter areas for those wanting to purchase Tickets, Gift Cards, Snacks and Drinks, etc. You can find the official government guidance here and find out how to get a Covid Pass that is valid in Wales here. It is recommended that patrons use the Test and Trace app or provide written details, but not mandatory.
 

 
BOOKING AND PAYMENTS
 
Advance Booking is strongly advised. Please try to pay by card or contactless where possible, though cash payments will be accepted. Subject to availability tickets can be purchased directly from the box office at the cinema.
 
In Wales the rule of six is in place, no booking may exceed 6 people. As of Friday 28th January, when restrictions are relaxed, the 'rule of six' will be removed. 
 

 
TEAM TRAINING
 
All cinema employees have been trained on the new safety and hygiene measures. We have strict guidelines for any of our colleagues who may begin to show early symptoms to stay away from the cinema. We would welcome all of our patrons to do the same and stay home if they feel unwell. We will be assisting the NHS with Track and Trace apps where possible and customers have provided their details.
 

 

 

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